Turn Gmail into a Team Workspace to manage customer support, sales CRM, recruiting and other workflo...
Turn Gmail into a Team Workspace to manage customer support, sales CRM, recruiting and other workflows from your inbox. Built for Google Workspace users.------🥇World’s top #20 collaboration products (by G2)🥇Easiest set up (by G2)🥇Best ROI (by G2)🥇Fastest implementation (by G2)🥇Momentum leader (by G2)------Watch our demo: https://www.dragapp.com/watch-demo/Browse Help Center: https://help.dragapp.com/en/Speak to a Customer Champion: https://www.dragapp.com/demo/------📬Shared inboxDrag turns Google Workspace and Gmail into an all-in-one workspace for teams. Share company emails such as support@ right inside Gmail🧮BoardsYour team can use shared boards like they were their own – using them for anything from a simple Help Desk and CRM to a Marketing board🧘AliasesReply or compose new emails as yourself, your team or as the shared inbox address such as sales@🙋♂️AssignmentGet work done faster by assigning emails and tasks to the best-placed team members. See, at a glance, who’s working on what🎤@mentions@mention your team to start a real-time chat with someone to close a conversation faster💬Team chatA private space for you and your team. Add context to any conversation by collaborating behind the scenes with your team📨Shared draftsWork together on replies. Collaborate using shared drafts. Write a reply and have your colleague check it before sending🏷️Shared labelsShare labels and organize your boards across your team🚧Collision detectionSometimes your team tries to do the same thing at once. Drag detects this and notifies users when they’re both on the same thing📤Email templatesCreate templates, instead of having to write them from scratch over and over again. Access them fast from inside Gmail🕵️Email trackingKnow who’s viewing your emails and when. Think WhatsApp’s double-tick technology⛓️Email sequencesNever, ever send a manual email follow-up again. Send a personalized, scheduled sequence of emails🕹️AutomationsEasily automate repeatable workflows. Automatically send emails to boards, assign emails and create tasks for your team📱Custom fieldsAdd fields to what your company needs. Custom fields have all different field types that you may need to organize your cards📊AnalyticsUnderstand what’s happening on boards. Get insights into how productive your team is🧮Board viewsUse pre-defined filters to find relevant information on each board faster - assigned to me, archived, unread, sent, drafts, snoozed📅Today view and ‘Assigned to me’ viewVisualize all tasks due today or assigned to you, across all boards, in just 1 click✅TasksNot everything comes as an email, sometimes there’s a separate task. You can add tasks directly to your inbox📕Email notesCan’t remember some details? Add notes to any email so you always have information to hand☑️ChecklistsMost emails come with things to get done. Separate these out and add them as actionable tasks📆Due datesIs there a deadline – something you need to get done by a date? Keep things on track with due dates🍭Color codingGet a better overview of your boards by color-coding them based on time zones, urgency or anything that works best for you🗄️Activity logGet a full history of all actions on a board or on a specific card📇Sort & filterSort and filter boards so that you can focus on the things that matter most. By person, status, colors, labels, you pick how to filter boards🔗Card linksGenerate card and board links and use the URLs anywhere📦Drag to boardsDrag works across boards. Received an email directly to you? Drag it to a team board so your entire team can help solve faster📁File uploadShare files with your team – upload all sorts of files to cards to close things faster🗂️Merge cardsMerge cards into collections to save time and energy. Group different emails and tasks into one single card to better manage your work🖇️Integrations✓Gmail✓Google Groups✓Google Calendar✓Zapier